Privacy policy

Privacy policy

  1. We respect your privacy and we are committed to protect the personal information you give us.
  2. We collect only necessary information to provide our services.
  3. We do not use your personal information for marketing purposes (selling, renting or sharing with third parties).
  4. We may use your personal information to contact you about our services or other important matters.
  5. We may automatically collect some non-personal information (IP address and browsing history) when you visit our website.
  6. We use cookies and other technologies to improve the performance of our website and to personalize your experience.
  7. We take all possible measures to protect your personal information from unauthorized access, use or disclosure.
  8. You can exercise your data protection rights at any time before BilbaoTIK, owner of the file. To access, modify or delete your personal information, please contact us here:

BILBAOTIK, S.A.

CIF: A-48119432

Paseo Campo Volantín 1, bis. 48007 Bilbao

Telephone number: 94 420 51 41

Email address: direccion@bilbaotik.bilbao.eus

  1. By using our website, you agree to the terms of the privacy policy explained here.

NAME OF THE PROCESSING "People in the municipal WiFi network and cybersecurity for citizens".

Responsible for Processing

BILBAOTIK, S.A.

CIF: A-48119432

Paseo Campo Volantín, 1 bis. 48007, Bilbao

Telephone: 944 20 51 41

DPD Contact

DPD e-mail: datos@bilbao.eus

Purpose

Processing for the purpose of collecting and managing connections to the municipal WiFi network set up at various points in the city and for the analysis of the data collected from people who voluntarily join, on possible attacks to which their device may be subjected.

Legitimisation of the processing

GDPR: 6.1.e) GDPR: Processing necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the controller.

GDPR: 6.1. c) Processing necessary for compliance with a legal obligation applicable to the controller.

  • Law 9/2014, of 9 May, General Telecommunications Law.

  • Law 25/2007, of 18 October, on the retention of data relating to electronic communications and public communications networks.

Recipients/International Transfers

Third parties or organizations receiving data:

  • Security forces and law enforcement agencies and Courts and tribunals upon formal request.
  • Bilbao City Council and/or public entities dependent on the City Council on the basis of the fulfilment of a specific mission.

Individuals/Respondents/International Transfers

Third party recipients of data:

  • Security forces and law enforcement agencies and Courts and tribunals upon formal request.
  • Bilbao City Council and/or public entities dependent on the City Council on the basis of the fulfillment of a mission carried out in the public interest in the exercise of public powers.

Persons or entities to whom IT is addressed:

  • No international transfers

Exercise of rights

Interested parties have the following rights:

  1. Access, rectification, deletion of their data, and limitation or opposition to their processing, by sending a letter to the address of the Data Controller, with proof of their identity.

  2. To complain to the Spanish Data Protection Agency.

Storage periods

The data will be kept for the time necessary to comply with the purpose for which they were collected and to determine any possible liabilities that may arise from this purpose and from the processing of the data.

Categories of data subjects

Citizenship

Category of personal data

Identifying data: MAC address of the connection device, IP addresses.

Personal characteristics: gender, age, CP, country (for statistical purposes).